We are seeking a highly organised Coordinator to join our fast-paced programme.
The Future Observatory Coordinator serves as a key point of contact for project participants, supporters, as well as colleagues across the museum and UKRI. The successful candidate will be a flexible team player, capable of adapting quickly in a fast-paced programme. The role requires a highly organised person who can use their initiative and work autonomously.
For full details and to apply, visit our careers page at the Design Museum website.
Person specification
Excellent written and verbal communication skills
Excellent IT skills including knowledge and experience of using databases, CRM and finance packages and Microsoft Office
High professional standard of literacy and numeracy
Demonstrable administrative experience, can initiate own priorities as well as respond to deadlines and multitask
The ability to build relationships with participants, partners and cross departmental teams
A keen eye for detail and focussed on delivering excellent service to external and internal stakeholders
Be a self-starter and comfortable with working autonomously
Future Observatory Coordinator
Contract: fixed-term until 30 September 2025, with renewal subject to further funding
Closing date: Sunday 23 March 2025, midnight
Interviews: week commencing 31 March 2025
Job description
Participant support and project co-ordination
Work closely with the Programme Manager, to support the programme and communicate with participants, researchers and stakeholders
Provide administrative support including diary management, research and meeting preparation
Provide administrative support for internal events such as roundtables, forums and AHRC/UKRI delivery meetings and prepare information packs and materials for participants and stakeholders
Gather and relay participant feedback to enable continuous improvement to the programme
Programme and project delivery
Work with the Programme Manager to embed administrative structures, templates and processes to ensure efficient programme delivery
Assist with project communications via the website, newsletter and social media working in collaboration with the Community Manager and the museum’s Communications Team
Coordinate events bookings and logistics for specific external and public events such as engagement and outreach, communications and campaigns and off-site event participation
Attend and represent the team at internal and external meetings as required, and provide documentation such as minutes, actions, and agendas
Record keeping and reporting
Maintain accurate project records, including contributing to budgets, timelines and progress monitoring
Support with contracting, financial administration and record keeping, by issuing documents and requests to partners and suppliers, logging expenditures and liaising with finance and the programme manage to resolve issues
Contribute to project evaluation by gathering participant feedback, case studies and other data, and collation information to inform programme reporting
Ensure key contacts are logged on the CRM system and financial records are logged on the finance portal.